Managed Detection & Response — 24/7 Security Without a 24/7 Team
Your firewall blocks known threats. Endpoint protection stops malware. But who's watching for the attacker that got past both? MDR provides continuous threat monitoring, expert investigation, and rapid response — powered by SentinelOne and ConnectWise.
Security tools generate alerts. Hundreds per day in a typical small business. Most are noise. But buried in that noise are the alerts that matter — actual compromises, active attackers, imminent threats.
Without qualified analysts reviewing alerts around the clock, signal gets lost. An alert fires at 2 AM. Nobody sees it until Monday. The attacker had 48 hours of unrestricted access. MDR eliminates that gap.
MDR Platforms
SentinelOne Vigilance MDR
SentinelOne's managed detection and response service adds 24/7 expert analyst coverage to the Singularity platform. Analysts monitor every endpoint alert, investigate threats, and take containment actions — leveraging SentinelOne's autonomous AI for immediate response.
ConnectWise MDR
ConnectWise's MDR service provides 24/7 SOC-backed monitoring with deep integration into IT management workflows. Analyst-investigated alerts, coordinated response, and detailed incident reporting.
What MDR Includes
- 24/7 threat monitoring: Continuous coverage — nights, weekends, holidays. Threats don’t wait for business hours.
- Expert investigation: Every alert analyzed by human analysts, not just automated rules. False positives filtered. Real threats escalated with context.
- Rapid containment: Compromised endpoints isolated, malicious IPs blocked, compromised accounts disabled — immediately upon confirmation.
- Threat hunting: Proactive searching for threats that haven’t triggered alerts — indicators of compromise, persistence mechanisms, suspicious patterns.
- Monthly reporting: Threats detected, investigations conducted, actions taken, overall security posture.
We detected an anomaly at 11:47 PM on a Saturday. A service account authenticated from an IP it had never used. The firewall hadn’t flagged it — valid VPN connection. Endpoint protection hadn’t flagged it — no malware. But the behavior was wrong. Investigation revealed compromised credentials from a third-party vendor breach. The attacker was mapping the network for a ransomware deployment planned for Sunday night. We disabled the account, blocked the IP, rotated all service credentials. The client came in Monday with no idea how close they’d been.
Why SMBs Need MDR
You can’t hire a 24/7 SOC. Minimum 5–6 analysts for around-the-clock coverage = $500K+ in salary. MDR provides the same coverage at a fraction.
Tools without analysts leave gaps. Deploying tools without monitoring is like installing a burglar alarm and never checking when it goes off.
Attackers work nights and weekends. Most ransomware deploys outside business hours — specifically Friday nights and holidays.
- ✓Have security tools but nobody monitoring alerts
- ✓Can't afford a full-time security analyst
- ✓Compliance requires continuous monitoring
- ✓Had incidents that weren't caught until significant damage
- ✓Want SOC capability without building one
- ✗No security tools deployed yet — start with endpoint + firewall, then add MDR
- ✗Already have a fully staffed internal SOC
Frequently Asked Questions
Get 24/7 Security Monitoring
SentinelOne MDR and ConnectWise MDR — continuous protection without building an internal SOC.
Managed Detection & Response
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