Cloud-based phone systems for modern teams. Text, call, video, voicemail, and contact center—on any device
Brivy IT is proud to partner with Dialpad, a fully cloud-native UCaaS (Unified Communications as a Service) platform built from the ground up. Dialpad empowers your team with voice, messaging, and video—all in one powerful app—with advanced AI capabilities like real-time transcription, coaching, and analytics to boost productivity and service quality
We begin with a 30-minute in-person or virtual consultation to understand your current phone system, call flow needs, and overall communication goals. This allows us to tailor recommendations based on how your team works—whether you’re in-office, remote, or hybrid.
Next, we perform a detailed technical and financial review of your existing telecom environment. This includes analyzing your carrier plans, call volume, licensing, contract terms, and feature usage. We also benchmark your spend against industry standards to highlight areas where you may be overpaying, underutilizing features, or lacking scalability. The result is a clear roadmap to a smarter, more cost-effective phone system.
Modern Business Calls for a Smarter Phone System
Brivy IT, in partnership with Dialpad, delivers a fully cloud-native phone system that combines voice, video, messaging, and contact center features into one easy-to-use platform—no outdated hardware or complex setups required. With Dialpad, you can activate users and call flows in minutes, manage communications from any device, and leverage powerful AI tools like real-time transcription, meeting summaries, sentiment analysis, and automated coaching. The system is built for reliability with a dual-cloud architecture and enterprise-grade security, including TLS encryption, SSO, and role-based access. As a certified Dialpad partner, Brivy IT provides exclusive pricing, Utah-based deployment, number porting, CRM integration, and ongoing support to ensure your phone system is scalable, secure, and ready for whatever comes next.
No outdated PBX gear or clunky add-ons—Dialpad is cloud-first, letting you set up phones, call flows, and U.S./Canada toll-free numbers in minutes
Dual-cloud architecture delivers 100% uptime SLA. Built-in security includes TLS encryption, AES-256 storage, SSO, SAML/SCIM, and granular role-based access
Streamline business communications with a single app that handles calling, SMS/MMS, team chat, and video conferencing—no need to juggle multiple tools
We handle everything from number porting, setup, and CRM integrations (like Salesforce, Microsoft, Google, Zendesk) to training + U.S.-based support
Dialpad’s Voice Intelligence delivers live transcription, meeting recaps, sentiment tracking, automated coaching, and customizable AI agents via DialpadGPT
Whether you’re a startup, enterprise, or regulated industry (HIPAA, SOC2, etc.), we design scalable, secure, and compliant phone solutions for hybrid environments
Avoid piecemeal integrations—Dialpad includes fully integrated contact-center features such as IVR, skill-based routing, live coaching, and CSAT scoring in the same app
At Brivy IT, we believe that technology works best when it works together. Our unified approach brings every layer of your business technology—IT infrastructure, cybersecurity, voice, networking, physical security, and collaboration tools—into one strategic framework. By eliminating silos, consolidating vendors, and aligning every system with your business goals, we help you gain a clearer picture of your technology environment, reduce costs, and unlock greater value from your investments. It’s not just managed IT—it’s a smarter, more integrated way to run your business.
Voice, Text & Video—All in One App
Set up live in minutes—no hardware needed
Keep your current numbers (local, toll-free, international)
Unlimited calling & SMS in U.S./Canada
Call transcription, summarization, and follow-up tasks
Integrated contact center w/ AI coaching & analytics
PCI/HIPAA/SOC2-grade security with SSO
24/7 U.S.-based support and local onboarding